How long is the warranty for your diesel generator sets?
- Production: Generator bodies, control panels, canopy fabrication, and load testing are done in-house
- Engine sourcing: We install genuine Cummins, Perkins, Yuchai, Weichai, etc., with original brand warranty
- Export: Our own foreign trade team manages documentation, inspection, and logistics โ no external agent
- Factory-direct pricing โ no trader margin added
- Strict QC โ every genset passes 2-hour no-load + load test before shipment
- Faster response โ engineering and sales under one roof
- OEM/ODM supported โ voltage, frequency, canopy, ATS, parallel system customizable
๐ We export directly to Asia, Africa, the Middle East, South America, and Europe.
โ In short: We are a direct factory with our own export department โ you deal with the maker, not a middleman. Better price, better control, better after-sales.
- For complex machinery, production lines, or electrical systems, we can send engineers to your site to handle unloading guidance, mechanical/electrical installation, alignment, wiring check, and first-run commissioning.
- Installation supervision
- Mechanical & electrical connection guidance
- Calibration and parameter setting
- Trial run and performance testing
- Operator training (basic operation & daily maintenance)
- Civil works, foundation construction, crane rental
- Local labor, scaffolding, power supply beyond equipment interface
- Long-term resident engineers (available on monthly basis if required)
Supervision & Commissioning Service, covering:
- Round-trip air tickets
- Visa & local transportation
- Accommodation (or client provides)
- Daily service fee (USD/day)
- Machine model / project scale
- Destination country & site readiness (power, foundation, local labor)
- Whether you prefer full on-site service or remote guidance only
โ In short: Yes, on-site installation & commissioning is available for qualified equipment. It is optional and quotable separately under FOB/CIF, or bundled into turnkey/DDP projects upon request.
- 10 kW set: ~2.6 โ 3.2 L/h at full load
- 50 kW set: ~13 โ 16 L/h at full load
- 100 kW set: ~25 โ 31 L/h at full load
- 200 kW set: ~50 โ 62 L/h at full load
- 500 kW set: ~125 โ 155 L/h at full load
- 1000 kW set: ~250 โ 310 L/h at full load
- 25% load: ~0.30 L/kWยทh equivalent (high specific consumption)
- 50% load: ~0.27 L/kWยทh
- 75% load: ~0.25 L/kWยทh
- 100% load: ~0.25 โ 0.32 L/kWยทh depending on engine
- Engine tech: Electronic injection < mechanical injection
- Altitude & ambient temp: High altitude or >40ยฐC reduces air density, raises fuel use
- Maintenance status: Clogged filters, bad injectors increase burn by 5%โ15%
- Fuel quality: Low calorific value diesel raises L/h
- Governor type: Electronic governor stabilizes consumption better
- Genset model & prime/standby power
- L/h at 25% / 50% / 75% / 100% load
- Tank capacity & estimated run time at full load
- Optional enlarged base tank or external daily tank sizing
- Required kW / kVA (prime or standby?)
- Expected average load percentage in your application
- Daily running hours (continuous / emergency only)
- Diesel grade used locally
โ In short: Fuel use is model-specific, but you can expect about 0.25โ0.32 liters per kWh at full load, lower per-kWh at 70โ80% load. We provide a load-based consumption table with every offer so you can calculate running cost before purchase.
- Whole generator set (frame, canopy, ATS, control panel): 12 months / 1000 running hours
- Engine (Cummins / Perkins / Yuchai / Weichai etc.): Follows original engine manufacturer warranty โ usually 12โ24 months or up to 2000 running hours
- Alternator (Stamford / Marathon / Leroy-Somer / Mecc Alte etc.): 12โ24 months depending on brand policy
- Consumables (oil, fuel filters, air filters, belts, batteries): Not covered
- Manufacturing defects in material and workmanship
- Non-human-caused failures of major components
- Free replacement parts (EXW our factory or FOB loading port)
- Remote technical support and troubleshooting during warranty period
- Damage caused by improper installation, wrong voltage, overload, or lack of maintenance
- Wear-and-tear parts and routine consumables
- Issues caused by using non-recommended diesel grade or poor site conditions
- 18-month / 1500-hour warranty
- 24-month / 2000-hour warranty
- On-site spare parts kit bundled with extended service contract
- Provide genset serial number + photos/videos of the issue
- Our engineer reviews within 24โ48 hours
- Free parts sent by DHL/FedEx, or local agent support if available in your country
๐ Regional Note: For markets with local service partners (e.g., Nigeria, Kenya, UAE, Indonesia, Peru), warranty claims can often be handled faster through regional agents.
- Prime or standby application?
- Expected annual running hours
- Whether you want standard or extended warranty included in the price
โ In short: Default warranty is 12 months or 1000 running hours for the whole set, with engine/alternator following original brand policy. Extended packages are available. We focus on fast claim response, not just long paper warranty.
For checking suitable generator product for your projectโ Contact NovArk Power
Get a free power system design consultation for your diesel generator set project. Our engineers will analyze your requirements and deliver a tailored generator solution.
This article is for informational purposes only. Specifications and availability may vary by region. Please contact NovArk Power for a confirmed quotation tailored to your project requirements.


