Professional Generator Set Manufacturer

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Power That Never Stops When Darkness Falls, NovArk Powers Through
Our company was established in 2013 and consists of four branches nationwide. As one of the leading OEM manufacturers of diesel generators in China, we have earned a strong reputation and multiple awards over the years, meeting diverse requests from markets around the world.

NovArk Power Agent & ODM Cooperation Manual

Business Division | For Global Prospective Partners
Home / NovArk Power Agent & ODM Cooperation Manual

Core Brand Advantages

Qualification Requirements

Agent Classification Criteria

After-sales Service

Sign-up Implementation Process

Sign-up Implementation Process

Core Brand Advantages

Industry Pain Points & Core Brand Advantages

Existing Pain Points in the Generator Set Industry

  • Severe product homogenization among peer manufacturers with inconsistent production workmanship and unstable product quality;
  • Weak delivery schedule management at most manufacturers leading to long order lead times and delayed supply for agents’ end customers;
  • Ambiguous division of after-sales liabilities, resulting in prevarication between manufacturers and agents upon equipment breakdown and difficulties for end users to claim after-sales services.

Core Competitive Advantages of NovArk Power

  • Transparent & Controllable Cost:Clear breakdown of complete machine production costs with traceable full production procedures and no hidden surcharges;
  • Guaranteed Fixed Lead Time: Delivery deadlines specified in formal cooperation contracts with liquidated damages imposed for overdue delivery per contractual terms;
  • Optimized After-sales Mechanism: Prioritize troubleshooting for customers before liability identification to fundamentally avoid after-sales buck-passing.

Qualification Requirements

Qualification Check & Incentive Policies for Distributor Agency Cooperation

Pre-cooperation Due Diligence for Prospective Agents

After prospective agents submit cooperation applications, our business team conducts corporate due diligence covering three core documents:

01
Full corporate name, registered address and primary sales territory;
02
Total headcount and number of full-time electromechanical technicians;
03
Existing local sales channels and in-house after-sales service capacity.

Brand Support Post Contract Sign-off

Brand Trademark Authorization

Formal agency contract entitles partners to legal right to use NovArk Power trademark for regional sales and marketing promotion;

Complimentary Technical Training

Regular online product tutorials plus one annual centralized offline hands-on training fully covered by the brand;

Tier-specific Exclusive Pricing

Agents enjoy preferential global sourcing prices corresponding to their classification to secure profit margins.

Agent Classification Criteria

Agent Classification Criteria & Annual Inventory Requirements

Agents are classified into three tiers based on their annual inventory commitment. Each tier unlocks corresponding pricing, after-sales, and training benefits.
AGENT TIERCLASSIFICATIONMINIMUM ANNUAL MAIN UNIT INVENTORYMINIMUM ACCESSORY INVENTORY
GRADE ANational General Distributor≥USD 1,000,000≥USD 200,000
GRADE BProvincial General Distributor≥USD 600,000≥USD 100,000
GRADE CRegional Distributor≥USD 200,000≥USD 40,000
Note: The above figures represent minimum annual inventory thresholds. Full compliance entitles agents to all tier-based pricing, after-sales and training benefits.

After-sales Service

Subsidy Plan for Co-establishing Regional After-sales Service Centers

Pre-cooperation Due Diligence for Prospective Agents

Qualified tiered agents may jointly build local after-sales service centers with NovArk Power, with the brand providing three categories of resources:

01
On-site assignment of original factory technical and after-sales specialists as needed;
02
Priority supply of full-range original spare parts and dedicated inventory support;
03
Open access to production, procurement and malfunction databases for full-data sharing.

Cooperation Purpose

Build a localized after-sales system to shorten on-site maintenance turnaround, improve agents’ market competitiveness and boost end-customer repeat purchase rate.

Sign-up Implementation Process

Full Sign-up Implementation Process for Agents

Submit Application

Prospective partner submits written agency application;

Due Diligence

Our team completes due diligence on corporate qualification, channel resources and operational strength;

Internal Approval

Internal corporate approval of partner qualification;

Sign Agreement

Business specialist negotiates and signs formal agency agreement;

Product Training

Specialized product training for the agent’s technical team;

Certificates Issued

Issuance of brand authorization certificate and training completion certificate;

Order Delivery

Delivery of generator sets and spare parts per contracted order;

Service Center

Joint construction of regional after-sales service center by both parties.

ODM Custom Detailed

Detailed Rules for ODM Custom Manufacturing Cooperation

ODM Business Overview

NovArk Power provides full-set ODM private-label customization for generator sets, including custom diesel units, open-frame units and silent-type units per clients’ technical specifications.

Standard ODM Cooperation Process

01
Client submits customized technical parameters, appearance and configuration requirements;
02
Both parties negotiate commercial terms and sign formal ODM manufacturing contract;
03
Manufacturer issues detailed configuration list and formal quotation;
04
Purchaser pays advance payment as stipulated in contract;
05
Factory arranges production schedule and commences manufacturing;
06
Post-production inspection and full balance payment before scheduled shipment and delivery.Manufacturer issues detailed configuration list and formal quotation;

Follow-up Document Arrangement

A supplementary ODM Cooperation FAQ Manual will be compiled separately to facilitate daily client consultation.

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Power That Never Stops When Darkness Falls, NovArk Powers Through
Our company was established in 2013 and consists of four branches nationwide. As one of the leading OEM manufacturers of diesel generators in China, we have earned a strong reputation and multiple awards over the years, meeting diverse requests from markets around the world.

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